Effective Date: 3/5/2025
Last Updated: 3/5/2025
Welcome to
Setter! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our services. By using Setter, you agree to the terms outlined in this policy.
1. Information We Collect: When you use
Setter (app.setter.ai), we may collect the following information:
a. Information You Provide to Us: Your
name, email, and profile information when signing up.CRM and social media account data you choose to connect.Messages sent and received through integrated platforms.
b. Information Collected Automatically: Usage data, such as how you interact with our platform.
Device information, including IP address, browser type, and device settings.
Cookies and tracking technologies to enhance your experience.
c. Information from Third-Party Services: If you integrate your CRM or social media accounts (e.g., Instagram, Facebook, LinkedIn), we may collect:
Social media profile data (username, ID, profile picture).
Messaging history to help AI manage conversations.
We only access data necessary to provide
AI-powered messaging management.
2. How We Use Your Information: We use your data to:
Manage AI-driven messaging on CRM and social media.
Personalize communication based on customer interactions.
Analyze and improve Setter’s performance and features.
Comply with legal requirements and prevent unauthorized use. We
DO NOT sell or share your personal data with advertisers or third parties for marketing purposes.
3. How We Share Your Information: We may share your data
only in the following cases:
With third-party services you connect, such as your CRM or social media accounts.
With legal authorities if required to comply with the law.
With service providers who help us operate Setter (e.g., hosting, analytics).
4. Data Retention & Deletion: We retain your data as long as necessary to provide our services. You can request to:
Delete your data by contacting us at [support@setter.ai].
Revoke permissions via your CRM or social media settings. If you disconnect Setter from a third-party service, we will stop collecting new data but may retain existing data as required by law.
Data Deletion Requests for Meta Platforms: To request data deletion from Instagram/Facebook, follow these steps:
1️. Go to
Meta’s App Settings.
2️. Find
Setter and click
Remove.
3️. Email us at [support@setter.ai] for further data removal requests.
5. Security of Your Information. We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We recommend using
strong passwords and enabling
two-factor authentication (2FA) where available.
6. Your Privacy Rights. Depending on your location, you may have rights to:
Access your data (request a copy of what we store).
Correct inaccurate data about you.
Request deletion of your personal data. To exercise these rights, email [support@setter.ai].
7. Third-Party Services & Integrations. Setter
relies on third-party services, including Meta (Instagram, Facebook) and CRM providers. These services have their own privacy policies, and we encourage you to review them:
Meta Privacy Policy: https://www.facebook.com/privacy/explanation
Instagram Data Policy: https://help.instagram.com/519522125107875
8. Changes to This Policy. We may update this Privacy Policy periodically. If significant changes occur, we will notify you via email or in-app notifications.
9. Contact Us If you have any questions, please contact us at:
Email: support@setter.ai
Website:https://setter.ai 
